1. Who we are
Effective date: 18 September 2026. This policy applies to the GripTempo iPhone and Apple Watch apps and this website, operated by NEXALIFY LIMITED at RM D07 8/F KAI TAK FTY BLDG NO.99 KING FUK ST, SAN PO KONG, HONG KONG, Hong Kong SAR China.
2. Information stored on your devices
The app stores training preferences, selected hand, introduction choices, optional externally measured maximum-grip values and measurement dates, reminder preferences, and session summaries. Session summaries can include dates, hands, timer durations, completed sets, pauses, interruptions, optional feedback, and Apple Health save status. These records are stored separately on each device, without an app account or an app-operated cloud service. Training records and settings do not sync between iPhone and Apple Watch.
The app does not measure grip force, blood pressure or heart rate, and does not record raw wrist motion, location, microphone audio or photos. The iPhone app can optionally read existing Apple Health measurements as described below. The app has no advertising, third-party analytics SDK, or tracking feature.
3. Apple Health and permissions
On Apple Watch, formal training uses an Apple Health workout session for background timing and stage reminders. GripTempo requests permission to write workouts and read workouts to check its own saved records and avoid duplicates. The Apple Watch app does not request heart-rate or blood-pressure data.
Saving the app workout to Apple Health is optional and off by default. Apple may separately create health samples during a workout. Turning off saving in GripTempo does not prevent or delete those system records. Data saved to Apple Health is also governed by Apple’s privacy controls and any Health syncing settings you choose.
Notification permission is requested when you enable reminders. Notifications contain general training reminders, not grip values or training scores. You may change permissions in the relevant system settings.
4. Network services and support
Normal app training does not upload your session records to us. Apple processes App Store downloads, purchases if applicable, and diagnostics according to your Apple settings and Apple’s policies.
This website uses Cloudflare hosting and delivery. Support email is forwarded through Cloudflare Email Routing to our support inbox. Cloudflare processes technical connection information, such as IP address, requested URL and browser information, to deliver and protect the site. We have not added website advertising, analytics, external fonts or tracking scripts. Hosting data is subject to Cloudflare’s retention and security practices; we do not promise a specific deletion period for provider logs.
If you contact us, we process the contact details and information you provide to answer your request. Please do not send sensitive health information unless necessary. Support correspondence may be retained while needed to handle the request or meet applicable legal obligations.
5. Retention and deletion
Local session records remain until you delete them in the app or remove the app’s local data. The app does not automatically erase old history. Settings and records are marked to be excluded from device backup, and the app does not offer its own cloud restore service.
Deleting a local record does not delete an Apple Health copy. Manage Health records through Apple Health. Disabling reminders removes the app’s scheduled reminders. No account deletion process is needed because the app has no accounts.
6. Security, rights and disclosures
We use the platform’s file protection and system permission controls. No method of storage or transmission is completely secure. Website hosting and support providers may process information outside your location, including Hong Kong and other regions in which they operate.
We do not sell local training records or use them for advertising. We may disclose support or website information where necessary to comply with law, protect rights or security, or transfer the service in a business transaction subject to applicable safeguards.
Depending on applicable law, you may request access, correction or deletion of personal information we actually hold. We cannot access local training records that you have not shared. Contact us using the details below; identity verification may be needed for a request.
7. Intended users and changes
GripTempo is intended for adults who have confirmed that the exercise plan is appropriate for them. It is not intended to collect children’s personal information. We may update this policy as the service changes and will show the effective date here.
8. Contact
Email: support@griptempo.6-tai.com
NEXALIFY LIMITED
RM D07 8/F KAI TAK FTY BLDG NO.99 KING FUK ST, SAN PO KONG, HONG KONG
Hong Kong SAR China
9. Optional iPhone Health trends and voice cues
On iPhone, workout saving is optional and is not required for training. Read access to workouts is used to check the app’s own exports and avoid duplicates. Separately, opening Health trends and requesting access asks to read existing systolic and diastolic blood pressure, heart rate variability (SDNN) and resting heart rate records, including dates, values and data sources. These charts do not write those measurements or generate new measurements.
Trend values remain in memory while viewing. Leaving the trends page, entering the background or turning the feature off clears them and cancels pending queries. They are not written to training files, logs or a server. Manage access and original measurements in Apple Health. An empty chart can mean no readable records or no permission; the app cannot tell those apart.
Training voice cues are prerecorded files packaged with the app. Playback works offline, does not use the microphone and does not send user information to a speech or AI service. Apple Health syncing, if you enable it in Apple settings, is managed by Apple separately from this app.
10. Trial and purchase information
GripTempo uses the verified original purchase date in Apple’s signed App Transaction to determine its seven-day free trial; it does not create a separate free in-app purchase. Apple handles payments and restore requests through StoreKit. GripTempo verifies product identifiers and revocation status to determine lifetime access. We do not receive payment card details or upload transaction or HealthKit records to our own server. App Store purchase history is managed by Apple and is not deleted when you delete local training records.